Q: Is my room / apartment furnished?

A: Yes. UniGardens apartments are self-contained and fully furnished with built-in wardrobes, private bathrooms, single/double/king size beds, bedside tables, study desks and chairs, dining table and lounge chairs. Each private/shared flat comes with the following:

• Electronic Security Key Access to your apartment
• Microwave oven
• Refrigerator 
• Hotplate / stovetop
• Television (hiring costs apply)
• Internet Access (additional cost applies)
• Linen pack available for purchase
• Kitchen & utensils pack available for purchase

Q: What kind of flats are available at UniGardens and how much is the rent for each type?

A:  Please refer to our "Rooms and prices" section for detailed descriptions of each apartment type. You can rent a room, share apartment with someone or rent whole apartment for yourself.  

Q: How much do I need to pay before moving in?

A: Payments on successful application:

• Security bond equal to 2 weeks of rent
• 2 weeks of rent in advance
• Optional  4 weeks of utility levies (unlimited Internet connection fee, movie channel, local phone line)
• Application and administration fee of $120

After your rent ends, your security bond will be refunded to you if the unit is well maintained.

Q: What does my rent exclude?

A: Electricity is paid separately based on your personal consumption (approx. $2-4 per day).  

Additional optional  fees include:

• Undercover car parking
• Unlimited Internet 
• Satellite / Cable TV

Q: Where could I do my laundry?

A: There is a common coin operated laundry room  located in the basement (next to the car park area).

Q: What are free student services provided by UniGardens?

A:  Following services are free of charge for all UniGardens occupants: 

• water
• secure bicycle parking
• gym
• pool/billiard table
• study room and library
• students counseling and support
• post box

Q: I have no access to my mail box, where can I get the keys?

A: Firstly, please double check the cupboard above the sink. If the key is not there, please leave a message on the maintenance book. If it is an emergency mail check, please come to the office during the business hours, we will help you check your mail box.

Q: I’m expecting a parcel, how can I get it when I’m not home?

A: Normally, the postman will leave a notice slip in your mail box, you could collect your parcel from the post office later. If the parcel has been delivered to the UniGardens office, we will give you call and you could collect the parcel from the office at your earliest convenience.

Q: If the other tenants have a party during  weekday nights and have affected me, what should I do? 

A: You are not encouraged to talk to the tenant straight way. Instead, please contact  senior residents and ask his or her help.

Q: Can I choose my flatmates? 

A:  Sure, please mention your desired flatmate(s) in the room or apartment booking / rental application form and we will try our best to accommodate you with your mates.

Make sure your friend fills in your name as a preferred flatmate in their own application form. 

Q: Can my partner live with me?

A: Yes, wives, husbands, partners, boyfriends, girlfriends are welcomed to apply to share an apartment with you. UniGardens offers one and two-bedroom apartments as well as studios with two single or king-size beds arrangements. Mention your preferences in the application form and we will contact you back to confirm availability of requested accommodation type.

Q: Do you provide a cleaning service?

A: All residents are responsible for keeping their rooms and apartments clean. A cleaning service can be organized for a fee. Please enquire at the management office.

Q: Do you provide internet access?

 A: Broadband connectivity is available in every room in UniGardens. We can provide unlimited (unmetered) Internet access for a small weekly fee. Please contact management office in case you require one.

Q: How close is UniGardens to the University of Canberra and  Canberra CBD?

A:  We're minutes away from the university either by walk, by bus or by bicycle ride. Belconnen town centre is around the corner as well with all the facilities an overseas student might need. Canberra CBD is connected with us via direct bus routes. Please refer to "Getting Around Unigardens and Belconnen" section for more information.

Q: Is catering available on site?

A: UniGardens do not provide catering. However, each apartment is equipped with fully functional kitchen including a fridge, freezer, stovetop, microwave and dishwasher (1 and 2 bedrooms), so feel free to cook up a storm at any time of day.

Moreover, Belconnen area where UniGardens is located is filled with cafes and restaurants of any kind and calibre, from cheap to a la carté  ones. Please refer to our "Belconnen local attractions guide" for more info.